D4MedCheck
- +44 7312 050140
- Info@d4medicalcheck.co.uk
FAQ
If you don't find response to you question here please dont hesitate tocontact us.
1. How can I change the date or time of my appointment?
You can change the date or time of your appointment by either calling us at 07XXXXXXX or sending us an email. Please make sure to inform us of the change at least 24 hours before your scheduled visit to avoid any potential issues.
2. Can I cancel my appointment and get a full refund?
Yes, you can cancel your appointment and receive a full refund as long as you cancel at least 24 hours before your scheduled visit. Refunds will be processed according to our policy, and the conditions and discretion of the concerned staff apply.
3. What happens if I cancel my appointment with less than 24 hours' notice?
If you cancel your appointment with less than 24 hours' notice, you may not be eligible for a full refund. Our refund policy requires cancellations to be made at least 24 hours in advance. Please refer to our terms and conditions for more details.
4. Is there a fee for changing my appointment?
No, changing your appointment date or time is free of charge. Just let us know your preferred new date and time by calling us at 07XXXXXXX or sending an email, preferably at least 24 hours before your original appointment.
5. How soon should I notify you if I need to reschedule?
We recommend notifying us at least 24 hours before your original appointment to ensure that we can accommodate your new request without any issues.
6. What is the best way to contact you for appointment changes or cancellations?
The best way to contact us for appointment changes or cancellations is by calling us at 07XXXXXXX or sending an email. Please make sure to do this at least 24 hours before your scheduled visit to ensure smooth processing.
7. Will I receive a confirmation after changing or canceling my appointment?
Yes, once your appointment change or cancellation is processed, you will receive a confirmation via email or phone call. If you do not receive a confirmation, please reach out to us to ensure your request has been handled.
8. Can I reschedule my appointment online?
Currently, changes to appointment dates and times must be made by calling us or sending an email. We do not support online rescheduling through our website at this time.
9. What if I miss my appointment and did not cancel it in advance?
If you miss your appointment without providing at least 24 hours' notice, you may be subject to our no-show policy. Please contact us as soon as possible to discuss your situation and any potential options for rescheduling or refunds.
10. Are there any exceptions to the 24-hour cancellation policy?
The 24-hour cancellation policy is generally strict, but exceptions may be considered based on specific circumstances. Please contact us directly to discuss any exceptional situations you might have.